Shipping

We use DHL and USPS to carry our products safely to your door. Once you receive your tracking number, you will be able to follow the shipping progress using https://webtrack.dhlglobalmail.com/ or https://tools.usps.com/go/TrackConfirmAction_input

Shipping costs will vary depending on where your product is being delivered to and the size/weight of each item. You will be able to clearly see the amount being charged for shipping before you complete your purchase.

Some others offer lower costs for mugs, we know, but we ship every individually hand-printed mug from our printing workshops in the USA in a special custom-made package so they don't break on their way to you. We could ship them without this which would be cheaper but you might be disappointed with a chipped or broken mug and we don't think that's the right service to offer you. 

We aim to ship your items within 7-14 business days, but please bear in mind that many of our items are handmade to order and may take longer at busy times of year.

If you have an unusual postal address - such as a Post Office Box number - please make sure that they will accept parcels on your behalf. We cannot be held responsible if your postal address is incorrect.