Product Managers are Always Right
‘The VIP Emporium’ mugs are hand-printed to order and shipped to you securely wrapped in either a sturdy cardboard container or one of our bespoke polystyrene cases. You will be able to track your parcel’s progress to you using the ‘tracking number’ we’ll email to you once your parcel is shipped.
You should check both https://webtrack.dhlglobalmail.com/ and https://tools.usps.com/ as we usually ship first with DHL before handing over to USPS for final delivery. INTERNATIONAL CUSTOMERS PLEASE NOTE: In most cases tracking stops once the parcel has left the US/reached your country. It may take some time after tracking stops before it reaches you, depending on customs clearance and the speed of your local postal service.
Your mug should reach you in perfect condition due to the quality of our packaging. If for any reason it does not, please message us with a photo of the damaged mug and we’ll get a replacement made and shipped to you extra quick!
Limited Time Only
This item is NOT available in stores.
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